Integrated HRMS and Employee Self-Service Portal on SharePoint Online

The end client is a growing services organisation supporting several hundred employees across its business operations. The client’s identity is withheld in accordance with confidentiality obligations.
The organisation required a unified digital workplace for its human resources function, replacing disconnected spreadsheets, shared drives, and email-based processes with a secure and accessible employee portal.

Central HR Hub

A central SharePoint hub provided employees with one destination for essential HR information:

• HR policies and procedures
• Employee forms
• Holiday calendars
• Process documentation
• Common HR resources
• Shared navigation across connected HR sites
• Consistent organisational branding

Employee Self-Service

A dedicated employee hub improved access to frequently requested information and services:

• Onboarding resources
• Employee letters and request guidance
• Frequently asked questions
• HR forms and reference materials
• Role-appropriate employee content
• Reduced dependence on direct HR assistance for routine queries

KRA and KPI Management

A structured portal digitised goal setting and performance-review activities:

• KRA and KPI record creation
• Employee goal-setting workflows
• Manager review and approval
• Mid-year review capture
• Annual appraisal documentation
• Automated reminders and escalations
• Centralised performance records

Learning and Training Centre

The learning portal centralised employee-development resources and records:

• Curated training catalogue
• Training-session information
• Employee registrations
• Completion tracking
• Real-time visibility into learning participation
• Centralised training records for HR teams

Employee Skills Matrix

A searchable skills inventory supported workforce and resource planning:

• Employee skill profiles
• Defined proficiency levels
• Search and filtering by skill
• Improved identification of suitable employees
• Better visibility for staffing and capability planning
• Centralised maintenance of workforce competencies

HR Communications and Recognition

A dedicated news area strengthened internal communication and employee engagement:

• HR announcements
• New-joiner introductions
• Employee-recognition posts
• Targeted communications for relevant audiences
• Consistent publishing of HR updates

Automated Workflows

Power Automate reduced manual administration across recurring HR activities:

• Performance-review reminders
• Manager approval routing
• Escalation notifications
• Training-related workflow support
• Status updates for HR and employees
• Reduced manual follow-up across review cycles

Because the portal contains employee, performance, training, and skills information, access control and content governance were central to the implementation:

• SharePoint permission groups aligned with user responsibilities
• Role-based access to employee and managerial information
• Audience targeting for relevant content
• Controlled access across connected HR sites
• Structured storage of performance, learning, and skills records
• Manager approval workflows for performance processes
• Consistent navigation and branding across the HR environment
• Central administration of HR content and permissions

These controls enabled employees, managers, and HR personnel to access the information required for their roles while restricting sensitive records appropriately.