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Dubai Chambers Liferay Portal Support Integration and Modernisation
Case Study Topics
Client Overview
Dubai Chambers is a key contributor to Dubai’s economic development. It brings together the Dubai Chamber of Commerce, Dubai International Chamber and Dubai Chamber of Digital Economy under one organisation.
Dubai Chambers supports the business community, strengthens international trade connections and advances Dubai’s position as a global destination for business, investment and the digital economy.
Business Challenge
- Dubai Chambers operates enterprise digital portals that provide businesses, investors and other stakeholders with access to information and online services.These platforms needed to remain secure, reliable and responsive while supporting evolving service expectations and increasing digital demand.Key challenges included:
- Maintaining and enhancing existing enterprise portals
- Modernising legacy components without disrupting live services
- Integrating services and information across multiple platforms
- Supporting real-time data updates for a diverse user base
- Managing Arabic and English content consistently
- Strengthening platform security and access controls
- Improving usability across multiple digital services
- Establishing a scalable foundation for future enhancements
Dubai Chambers required an experienced Liferay technology partner capable of supporting live platforms while delivering controlled modernisation and development.
Solution Delivered
Liferay Portal Support and Modernisation
SilwaTech’s in-house team supported and enhanced the existing Liferay-based portal ecosystem while maintaining the continuity of live services.
The work focused on platform stability, targeted modernisation and the controlled implementation of new capabilities.
Platform Development and Optimisation
SilwaTech delivered:
- Custom development using Liferay DXP 7.4
- Optimisation of existing portal components
- Modular enhancements for improved maintainability
- Performance and responsiveness improvements
- Resolution of technical issues affecting live services
- Improvements to frontend functionality and user journeys
Content and Multilingual Experience
The platform was enhanced to support:
- Structured enterprise content management
- Arabic and English content
- Right-to-left and left-to-right layouts
- Consistent presentation across language versions
- Improved content-authoring and publishing processes
- Responsive access across desktop, tablet and mobile devices
Integration and Real-Time Services
SilwaTech implemented and supported integration capabilities using middleware, APIs, Java-based services and WebSockets.
These capabilities enabled:
- Connectivity across digital platforms
- Exchange of information between integrated systems
- Real-time data updates
- User notifications
- A more unified experience across digital services
Technology and Architecture
The engagement incorporated:
- Platform Liferay DXP 7.4
- Backend Java 11
- Frontend HTML, CSS, JavaScript and Tailwind CSS
- Integration Middleware and API-based services
- Real-time capabilities Java services and WebSockets
- Security Role-based access control and permission management
- DevOps and deployment Azure DevOps
The modular architecture supported performance, maintainability, scalability and future extensibility.
Implementation and Delivery Approach
SilwaTech followed a structured and risk-controlled delivery approach incorporating:
- Requirements analysis and technical planning
- Agile and phased implementation
- Direct collaboration with Dubai Chambers’ teams
- Custom development through SilwaTech’s in-house engineering team
- Offshore delivery through SilwaTech’s India development centre
- Controlled enhancements for live environments
- Continuous testing and quality assurance
- Defined governance and communication processes
- Secure release and deployment practices
This approach enabled progressive modernisation while protecting the stability and continuity of existing services.
Security and Compliance
Security was treated as a core requirement because of the platform’s government-related context and public-facing services.
Key measures included:
- Role-based access control
- Structured permission management
- Secure handling of platform access and data
- Controlled administrative privileges
- Penetration testing and security validation
- Audit-friendly development and support practices
- Controlled release and change-management processes
- Alignment with Dubai Chambers’ internal IT and security requirements
Value Delivered
The engagement delivered:
- Improved platform performance and responsiveness
- Greater stability across existing digital services
- Enhanced user experiences for businesses and stakeholders
- Improved Arabic and English content management
- Stronger integration across digital platforms
- Real-time data and notification capabilities
- Enhanced security and access governance
- Reduced maintenance complexity through modular development
- Improved readiness for future services and digital initiatives
Engagement Model
Dubai Chambers directly contracted SilwaTech to provide enterprise portal support, custom development, integration and modernisation services.
The engagement was delivered over approximately six to seven months through SilwaTech’s in-house technical team. Delivery was primarily managed offshore through SilwaTech’s India development centre, with direct coordination between SilwaTech and Dubai Chambers’ stakeholders.
The engagement model included:
- Duration Approximately six to seven months
- Delivery model Offshore delivery with direct stakeholder coordination
- Engagement type Enterprise portal support, custom development and modernisation
- Development responsibility SilwaTech’s in-house engineering team
- Governance Defined communication, delivery and quality-control processes
Long-Term Relationship Value
The engagement established SilwaTech as a trusted technology partner capable of supporting Dubai Chambers’ existing platforms and future digital requirements.
The relationship demonstrated:
- Deep Liferay and enterprise portal expertise
- Reliable support for live, business-critical platforms
- Strong in-house custom-development capabilities
- Ability to deliver complex integrations and real-time functionality
- Secure and scalable offshore engineering
- Readiness to support future portal enhancements and digital initiatives
Engagement Overview
Dubai Chambers directly engaged SilwaTech to provide Liferay portal support, custom development, platform enhancements and modernisation services.
Over approximately six to seven months, SilwaTech’s in-house team worked with Dubai Chambers to improve the stability, performance, security and usability of its existing digital ecosystem.
The engagement covered:
- Support and maintenance for existing Liferay portals
- Custom development and platform enhancements
- Performance and usability improvements
- Content-management enhancements
- Multilingual experience support
- Middleware and API integrations
- Real-time data and notification capabilities
- Security testing and controlled deployment
- Technical readiness for future digital initiatives
Why Silwatech
Dubai Chambers selected SilwaTech for its enterprise delivery capabilities and technical expertise in Liferay-based portal ecosystems.
Proven experience with Liferay DXP architecture and customisation
In-house frontend and backend engineering capabilities
Ability to support and modernise live enterprise platforms
Strong experience with middleware and API integrations
Structured development, testing and deployment practices
Secure delivery through an established India-based development centre
Direct collaboration aligned with government IT, security and governance requirements
Selected Enterprise & Public Sector Experience
Our project experience spans government authorities, regulated enterprises, and major organisations across multiple industries.
References shown may include direct SilwaTech engagements and work delivered through our contracted partner network. Inclusion does not imply a direct contractual relationship with, or endorsement of, SilwaTech.
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