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Maritime Safety Command Center & Surveillance Platform

Client Type: Government Authority
Region: Middle East
Sector: Government / Maritime Safety & Public Surveillance
Organization Type: Public Sector Authority

The client is a government organization responsible for ensuring safety, compliance, and operational oversight of vessels operating within national waters. The authority required a modern command center system to enhance maritime safety, monitor incidents, and support the enforcement of safety procedures across a large and distributed fleet.

Business Objective

Monitoring safety incidents across multiple vessels presents significant operational challenges:

Key challenges included:

Continuous manual monitoring of live surveillance feeds is impractical
Safety incidents require immediate alerts and centralized visibility
Data from multiple vessels must be consolidated and stored reliably
Command center users need intuitive dashboards and actionable insights
Strong security and access control are required for sensitive operational data
The system must support bilingual users and configurable administration

Project Overview

The project was initiated as part of a national maritime safety and surveillance initiative. Existing monitoring approaches relied heavily on manual observation and fragmented data sources, limiting the ability to respond quickly to safety incidents and identify patterns across vessels.

Silwatech was engaged as the technology delivery partner to design and implement a centralized command center platform that collects, analyzes, and presents safety-related events in real time.

Case Study Topics

Solution Overview

Silwatech designed and delivered a centralized maritime command center platform that aggregates safety events from vessels and presents them through an interactive, role-based dashboard.

 

The solution enabled:

  • Real-time collection of safety and compliance events from vessels
  • Centralized dashboards for command center monitoring
  • Intelligent visualizations to identify trends and high-risk scenarios
  • Secure user access with defined roles and privileges
  • Configurable system administration and reporting

 

The platform was designed to operate reliably even in environments with intermittent vessel connectivity, ensuring data synchronization once connections are restored.

Scope of Work

Silwatech’s responsibilities included:

Command Center Dashboard

  • Designed interactive dashboards showing consolidated vessel events
  • Enabled drill-down views for incident details, images, and timestamps
  • Supported filtering by date, vessel, and event type

Safety Event Monitoring

  • Enabled monitoring of multiple safety events, including:
    • Man overboard
    • Line crossing
    • Slip and fall
    • Swell level (inclinometer) alerts
    • Personal protective equipment (PPE) violations

Reporting & Analytics

  • Implemented detailed and summary reports
  • Enabled export in PDF, Excel, and CSV formats
  • Supported trend analysis across days, months, and years

User & Security Management

  • Integrated with centralized directory services for authentication
  • Implemented role-based access control and privilege management
  • Enabled secure administration of users and policies

System Configuration & Administration

  • Delivered configurable modules for dashboards, alerts, and event visualization
  • Supported bilingual operation (Arabic and English)
  • Enabled centralized system configuration and maintenance

Technology & Architecture

The platform was built using a robust, government-grade technology stack:

  • Backend: .NET Core / Web APIs
  • Frontend: Angular
  • Database: SQL Server
  • Authentication: Azure Active Directory
  • Architecture: Centralized command center with distributed vessel data ingestion
  • Reporting: Configurable dashboards and exportable reports

 

The architecture was designed for reliability, scalability, and long-term operational use.

Implementation & Delivery Approach

Silwatech followed a structured delivery model:

  • Requirements analysis based on detailed business requirement documentation
  • Modular development aligned with operational use cases
  • Secure integration with vessel data sources
  • Comprehensive testing across dashboards, reports, and user roles
  • Knowledge transfer, documentation, and user training

 

This approach ensured smooth adoption by command center teams.

Outcome & Impact

The delivered platform significantly enhanced maritime safety operations:

Centralized Safety Oversight

  • Provided command center teams with real-time visibility across all monitored vessels.

Improved Incident Response

  • Enabled faster identification and acknowledgment of safety events.

Operational Efficiency

  • Reduced reliance on manual monitoring and fragmented reporting.

Compliance & Accountability

  • Improved tracking, reporting, and auditability of safety incidents.

Scalable Foundation

  • Established a platform capable of supporting future safety analytics and integrations.

Why This Matters at the National Scale

  • Designed to support fleet-wide, real-time safety monitoring
  • Built for mission-critical, high-reliability government operations
  • Enables data-driven HSE compliance and decision-making
  • Demonstrates capability to deliver national-grade command center platforms

Engagement Context

This project was delivered by Silwatech as part of a government maritime safety and surveillance initiative to strengthen public safety, compliance, and operational control across national waters.

Why SilwaTech

Silwatech was selected for its experience delivering secure, enterprise-grade platforms for government and mission-critical environments.
Expertise in centralized monitoring and dashboard-driven systems
    Strong capability in secure authentication and role-based access control
      Experience integrating distributed data sources into unified platforms
        Ability to deliver scalable, configurable systems aligned with government standards

          Building Command Centers or Mission-Critical Government Platforms?

          Silwatech helps government authorities design and deliver secure, scalable command center systems for public safety, surveillance, and national operations.

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