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Silwatech is backed by a team of 1000+ employees, serving clients in over 10+ industries across 9+ locations
Elevating On-Demand Services via User Friendly App
Elevating On-Demand Services via User Friendly App
Our collaboration with the UK-based on-demand services company led to a transformative outcome. The challenges were met with innovative solutions, resulting in a user-friendly platform. The lead-per-cost based approach, complex lead-matching algorithm, and flexible payment options significantly improved
the user experience. The app’s streamlined features enhanced revenue, expanded the customer base and
Key Challenges
Developing a Distinct Value Proposition
Creating a value proposition that effectively connects customers with the service providers was a
significant challenge. It required generating and evaluating unique ideas and concepts to differentiate the
platform.
Complex Algorithm Development
Implementing a highly complex algorithm to match suitable leads based on expertise and proximity posed a challenge. This required advanced technical solutions to ensure precise lead matching.
Payment Gateway Integration
The project faced challenges related to payment gateway integration, including the selection between in-app and external payment gateways. This required careful consideration to offer flexibility and security.
Our Solutions
Lead per Cost-Based Approach
To address the challenge of connecting customers with service providers effectively, a lead-per-cost based approach was proposed and implemented. This approach allowed users and service providers to
purchase suitable leads tailored to their expertise, ensuring a more efficient and targeted connection.
Complex Algorithm for Lead Matching
A highly complex algorithm was developed to overcome the challenge of matching suitable leads based on expertise and proximity. This algorithm played a critical role in ensuring that the right service providers were connected with the most relevant service requests, enhancing the overall user experience.
Payment Gateway Integration and UI/UX Design
Challenges related to payment gateway integration were tackled by offering flexibility between in-app
and external payment gateways, giving users and service providers multiple payment options.
Additionally, designing a unique user interface (UI) enhanced the overall user experience, making the platform more intuitive and user-friendly.
Tech Stack
Conclusion
Our collaboration with the UK-based on-demand services company led to a transformative outcome. The challenges were met with innovative solutions, resulting in a user-friendly platform. The lead-per-cost based approach, complex lead-matching algorithm, and flexible payment options significantly improved
the user experience. The app’s streamlined features enhanced revenue, expanded the customer base and
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United Kingdom
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