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CRM Solutions

CRM Solutions

Manage leads, opportunities, and customer relationships from a single platform, ready to use, easy to scale.

Centralize Customer Relationships and Sales Pipeline

SilwaTech delivers CRM solutions powered by Odoo that help organizations manage customer interactions, track opportunities, and improve sales visibility. Designed for sales and relationship-driven teams, the platform centralizes customer data and pipelines, enabling better collaboration, faster follow-ups, and higher conversion rates.

This solution is ideal for organizations that want to start managing customer relationships immediately, without long implementation cycles or complex system setups.

Key Features

    • Lead & Opportunity Management

      • Track leads and opportunities through customizable sales pipelines.
    • Pipeline Visualization

      • Visual sales stages to monitor progress and prioritize deals.
    • Customer Activity Tracking

      • Log calls, emails, meetings, and interactions in one place.
    • Sales Forecasting & Reporting

      • Gain insights into pipeline health, performance, and revenue forecasts.
    • Team Collaboration & Notifications

      • Enable sales teams to collaborate and stay aligned through shared data and alerts.

Built for Immediate Adoption

This CRM solution follows a subscription-based model, allowing teams to activate CRM capabilities immediately and pay per user. Most organizations can go live within days, enabling sales teams to start tracking leads and closing deals without delay.

Why Implement with SilwaTech

    • Rapid CRM Setup

      • Quick configuration of pipelines, stages, and user roles.
    • Sales Process Alignment

      • CRM workflows aligned to your sales methodology.
    • System Integration

      • Seamless integration with ERP, email marketing, and commerce platforms.
    • Ongoing Optimization & Support

      • Continuous improvements to reporting, automation, and adoption.

Designed to Scale with Your Sales Operations

The CRM integrates easily with sales management, marketing automation, customer portals, and analytics platforms. As sales complexity increases, organizations can expand functionality without migrating to new systems.

When to Consider Custom Enhancements

Most CRM needs are met through ready-made features. Custom enhancements may be required for specialized workflows, complex integrations, or advanced reporting logic. SilwaTech can extend the CRM platform while maintaining stability and performance.

The Perfect ERP Software for Engineering Companies

Silwatech Engineering ERP is a feature-rich, intuitive ERP software that is designed to help engineering firms work better, faster, and more efficiently. It is an ISO 9001:2008 certified software that is simple to use, easy to implement, flexible to customize, and offers a complete solution for the unique processes and needs of the businesses operating in the engineering sector.

Silwatech Engineering ERP is an all-in-one solution that manages the need of all departments of machine manufacturing units — from accounts, purchase, inventory, production & planning to marketing, sales & dispatches, quality control, and other working control required across the departments to enhance accountability. It empowers businesses to address existing and emerging operational challenges across all levels and implement effective production processes to stay competitive and ensure profitability.

Engineering ERP Benefits

Define and manage product specifications
Maintain product quality
Ensure compliance with standards
Make maximum utilization of resources
Control costs
Adapt to market changes

Start Managing Customer Relationships More Effectively

Adopt a ready-made CRM today and scale your sales operations with confidence.

Features of Our All-in-One ERP System

Silwatech Engineering ERP is power-packed with features so it’s the only ERP software you will ever need for your business. Our ERP system serves as the central pool of all your financial, resource, production, sales, and marketing data from where you can manage, track, report, and do everything needed — from one platform.
Financial Accounting
Financial Accounting
Purchase and Procurement
Purchase and Procurement
Inventory Management
Inventory Management
Sales & Marketing
Sales & Marketing
Production Planning
Production Planning
Quality Check
Quality Check
Financial Accounting

Financial Accounting

The finance module of our engineering ERP software includes (but is not limited to):

  • Annual, quarterly, or monthly budgeting

  • Accounts payable/ receivable

  • Complete cash flow management

  • Department-wise payment planning

  • Weekly report for unplanned expenses or emergencies across departments

  • Taxation including TDS deduction, excise, service tax, VAT (Value Added Sales Tax)

  • Complete asset management

Purchase and Procurement

Purchase and Procurement

The purchase and procurement features include:

  • Sales and purchase order management

  • Inspection and approvals

  • Returns and rejections

  • Bills and invoices

  • Purchase reports

  • Pending purchases

  • Logistics and supplier management

  • Quotation and costing

  • And more

Inventory Management

Inventory Management

Get real-time inventory information across the organization with the inventory management module of our engineering ERP system which covers:

  • Creation of custom inventory item structure

  • Stock tracking and management

  • Warehouse management and stock transfers

  • Excess inventory and shortages

  • Multiple location wise inventory handling

  • Product catalog

  • Intelligence reports and analytics

  • And more

Sales & Marketing

Sales & Marketing

The sales and marketing module of our engineering ERP software includes:

  • Complete customer management

  • Price management

  • Sales team management

  • Sales forecasting for production/procurement planning

  • Sales analytics and forecasting

  • Sales orders, quotation, and approvals

  • Packaging and labeling

  • Dispatch, shipping, and exports

  • Sample management

  • And more

Production Planning

Production Planning

Our production planning module meets all production and manufacturing needs, making optimum use of resources to ensure peak productivity and profitability. It includes:

  • Complete view and management of production structure

  • End-to-end production planning

  • Material management

  • Machines and equipment management

  • Maintenance and repairs

  • Research and development

  • Production cost calculation

  • Reports and analytics on every inch of your production process

  • And more

Quality Check

Quality Check

Our production planning module meets all production and manufacturing needs, making optimum use of resources to ensure peak productivity and profitability. It includes:

  • Complete view and management of production structure

  • End-to-end production planning

  • Material management

  • Machines and equipment management

  • Maintenance and repairs

  • Research and development

  • Production cost calculation

  • Reports and analytics on every inch of your production process

  • And more

Who Should Use This Solution

Sales Teams

Sales Teams

Manage leads, follow-ups, and opportunities efficiently.

Account Managers

Account Managers

Maintain complete customer histories and relationship context.

Growing Businesses

Growing Businesses

Adopt CRM quickly to structure and scale sales operations.

Enterprises Seeking Sales Visibility

Enterprises Seeking Sales Visibility

Improve forecasting, reporting, and performance tracking.

Contact Us

Contact us for any questions, support, or business inquiries.

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Office

UAE (HQ)

Al Shoala Bldg, E Block, 4th Floor, Deira City Center, Dubai, UAE

INDIA

401, One World West, Nr. Ambli T-Junction 200,S P Ring Road, Bopal, Ahmedabad, Gujarat 380058, India

France

74 boulevard du, 11 novembre 1918 69100 villeurbanne

South Africa

Cube Work Space. 24 Hans Strijdom Avenue, Cap Town

United Kingdom

Kem House 160 City, Road, London, United Kingdom EC1V2NX

SilwaTech is a leading custom software and digital transformation partner serving enterprises and government organizations across the UAE, GCC, Europe, and Africa. Backed by 20+ years of experience and a global delivery team of 800+ professionals, we design and deliver secure, scalable, and future-ready technology solutions that drive measurable business outcomes.

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