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Silwatech is backed by a team of 1000+ employees, serving clients in over 10+ industries across 9+ locations
Support Your Business Growth with a Custom On-Demand Services Marketplace
Launch an independently designed platform tailored to your service categories and operating model. Connect customers with service professionals through intuitive booking, communication, and service-management workflows.
Build a Custom On-Demand Services Marketplace Around Your Business
SilwaTech develops web and mobile platforms that connect customers with service professionals across categories such as home maintenance, cleaning, beauty, and personal care. The solution can support provider onboarding, service discovery, appointment scheduling, location management, payment-gateway integrations, ratings, and administrative controls. Each platform is designed around the client’s brand, target market, operational workflows, and integration requirements.
Why Choose a Custom On-Demand Services Marketplace?
SilwaTech develops multilingual service-booking platforms tailored to each client’s business model. Configurable capabilities can support customer acquisition, professional onboarding, service scheduling, payments, and operational management within one integrated digital platform.
What’s Included in the On-Demand Services Marketplace?
The custom platform can include configurable capabilities that connect customers, service professionals, and administrators across booking, fulfilment, payment, and service-management workflows.
Customer App
Our dedicated panel makes it easier for customers to effortlessly schedule the services they need. Customers can browse through available services, schedule appointments, choose their preferred payment methods, provide feedback, and more without a hassle.
Admin Panel
With our integrated admin panel, you can add, manage, and remove service providers, keep track of earnings, run ads and promotions, and generate detailed reports to help business growth.
Service Provider Panel
Our efficient service provider panel is designed to simplify the process of offering services to customers. It offers an all-inclusive panel that allows service providers to receive and accept requests, communicate with customers in real-time, receive and manage payments, check and respond to feedback, and more.
Service Delivery Agent App
With a fast and easy-to-use app, you can enable your service delivery agents to be more efficient on the job and serve customers better with features like optimized routes, powerful tracking, real-time status updates, income tracking, etc.
Ready to Build a Custom On-Demand Services Marketplace for Your Business? Get in Touch!
Let Our Team at Silwatech Do It For You!
A Range of Stunning Features to Take Your Online Business Closer to Success
Exclusive features that make scheduling on-demand services an effortless task for both service providers and customers.
Easy Registration and Sign-in Process
We offer a quick registration process through social media profiles so that users don't have to go through the hassle of entering their basic information.
Effortless Browsing
With our smart categorization, customers can quickly browse through the available services on their mobile devices. In addition, our advanced filter and search feature ensures they easily locate the services they are looking for.
Manage Profile
Customers can add, change, or delete their profile information, manage preferences, mark favorites, and a lot more in just a few clicks.
Request And Schedule Services
Customers can go through the service details and drop a request to the service provider. They can also schedule an appointment at their preferred time and location.
Multiple Payment Options
With support for multiple modes of payment, paying for services is no longer a hassle for customers. We offer secure online payment gateways as well as cash payment options.
Reviews, Ratings, And Feedback
Customers can add ratings or reviews for services they have opted for, and even leave detailed feedback to help the service provider work on their flaws.
Easy Registration Process
Service providers can easily create their profile on the app by going through a quick and easy registration process that takes no more than a few minutes.
Set And Manage Availability
Service providers can set a fixed time for their services in a few steps. They can toggle their available status with the click of a button.
Instant Notifications
With real-time notifications, service providers are less likely to miss any incoming requests from customers.
View And Approve Requests
Service providers can view all details of customer requests and approve or reject them depending on availability.
In-App Messages
This feature allows service providers to chat securely with their customers without sharing their numbers.
Payment Management
Service providers can add their payment details to securely receive payments from their customers. They can track their earnings as well as pending payments right from the app.
All-in-one Dashboard
Admins can manage every aspect effortlessly. From keeping track of customers to managing service provider listings, commissions, feedback, ratings, and more - do it all from a single integrated window.
Add And Manage Service Provider Profiles
The admin can add service providers after conducting detailed verification to maintain the quality of service. They can also manage and remove profiles as and when needed.
Monitor Service Listings and Requests
Admins can oversee all service listing details and keep track of service requests in real-time.
Payment Management
Set and manage commission rates, track received and pending payments, and more in just a few clicks.
Manage Ads and Promotions
Add, modify or remove discounts and promotions to attract customers to your app. Admins can also set up ads on the app to maximize profits.
Customer Feedback and Reviews
Monitor and respond to customer reviews and feedback as and when required, right from the panel.
Availability Status
Enable drivers and service providers to highlight their availability to customers and receive the services on request.
In-App Navigation
With powerful navigation and route optimization features embedded in the app, the service delivery person can find the best routes and manage time efficiently.
Realtime Notification
Service agents receive notifications whenever a service request is made, giving them a choice to accept the request or decline it - all in real-time.
In-App Chat & Calling
Options to communicate within the app via chat and calls allow service delivery agents to easily connect with customers when they are out for delivery.
Track Service Records
Agents can view and monitor all completed service requests in a day or month to keep track of performance and profits.
Customer Ratings and Reviews
The ability to view customer reviews and feedback can help delivery agents stay motivated and boost their performance.
Bringing the Inspiring Success of Careem App
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Ready to Build a Custom On-Demand Services Marketplace for Your Business? Get in Touch!
Let Our Team at Silwatech Do It For You!
Selected Enterprise & Public Sector Experience
Our project experience spans government authorities, regulated enterprises, and major organisations across multiple industries.
References shown may include direct SilwaTech engagements and work delivered through our contracted partner network. Inclusion does not imply a direct contractual relationship with, or endorsement of, SilwaTech.
Let’s Start the Conversation
Engage with our enterprise team to discuss your digital transformation goals, platform modernization initiatives, or large-scale system requirements. We’re ready to support your next strategic technology move.
UAE (HQ)
Al Shoala Bldg, E Block, 4th Floor, Deira City Center, Dubai, UAE
INDIA
401, One World West, Nr. Ambli T-Junction 200,S P Ring Road, Bopal, Ahmedabad, Gujarat 380058, India
France
74 boulevard du, 11 novembre 1918 69100 villeurbanne
South Africa
Sales and Delivery Support
United Kingdom
Sales and Delivery Support