Software Engineering
- Services
Services
Resource AugmentationDesign & BrandingInfrastructureMarketingSoftware EngineeringResource AugmentationDesign & BrandingInfrastructureMarketing - Solutions
Solutions
ERP & Business OperationsHRMS & WorkforceSales, CRM & CommerceDigital Experience & MarketingTrending AppsERP & Business OperationsHRMS & WorkforceSales, CRM & CommerceDigital Experience & MarketingTrending Apps - AI – ML
AI-ML
- Liferay
Liferay
- Technology
Technology
Microsoft TechnologyData, AI & AnalyticsOpen Source & WebMobile TechnologiesEnterprise PlatformsCloud & DevOpsQA & Testing TechnologiesMicrosoft TechnologyData, AI & AnalyticsOpen Source & WebMobile TechnologiesEnterprise PlatformsCloud & DevOpsQA & Testing TechnologiesAI/MLEnterpriseFrontendBackendMobileDatabaseInfra & DevOpsEmerging TechnologiesAI/MLEnterpriseFrontendBackendMobileDatabaseInfra & DevOpsEmerging Technologies - Industry
- About
About
About UsBlogsCase Studies Silwatech is backed by a team of 1000+ employees, serving clients in over 10+ industries across 9+ locations
Talk to Data - Secure ERP Analytics
Case Study Topics
Client Overview
The client is an ERP platform provider whose customers depended on reporting teams to retrieve operational information from ERP databases.
Business users needed a faster way to obtain live answers without writing SQL or exposing underlying business records to the AI model.
Business Challenge
The existing reporting workflow created several limitations:
- Every business question became a ticket for the reporting team
- Users waited for analysts to prepare reports
- Decisions were often based on scheduled exports instead of live ERP data
- Traditional analytics approaches could require copies of sensitive data
The client needed secure self-service analytics in natural language.
Project Overview
A natural-language ERP analytics platform was developed to convert business questions into executable SQL.
The AI model reads the database schema rather than the underlying records, allowing users to retrieve live results while keeping business data outside the model.
Solution Delivered
Natural-Language Query Agent
- Turns business questions into executable SQL statements
Schema-Only Integration
- The model reads database structure, not underlying records
Secure MCP Tool Layer
- Queries run within boundaries defined by the database owner
Query Validation
- Generated SQL is checked before reaching the database
Self-Service Analytics UI
- Business users retrieve answers without writing SQL
Multi-Tenant Rollout
- One integration can support multiple customers of the ERP platform
Technology Stack
- MCP
- Large Language Models
- SQL Generation
- ERP Integration
- Role-Based Access
Engagement Model
Four phases covering reporting-workflow discovery, schema integration, query-agent development and validation, and multi-tenant rollout.
Delivered by a partner network company of SilwaTech.
Security & Compliance Focus
- The AI model sees database schema rather than underlying records
- Database owners define roles and query limits
- Generated SQL is validated before execution
- Supports on-premise or air-gapped deployment where policy requires it
Value Delivered
- 50% reduction in manual reporting effort
- Decisions delivered roughly 35% faster
- Risk flagged up to 25% earlier
- 100+ users supported on one shared query engine
- Live answers from ERP data without moving underlying records into the model
Selected Enterprise & Public Sector Experience
Our project experience spans government authorities, regulated enterprises, and major organisations across multiple industries.
References shown may include direct SilwaTech engagements and work delivered through our contracted partner network. Inclusion does not imply a direct contractual relationship with, or endorsement of, SilwaTech.
Let’s Start the Conversation
Engage with our enterprise team to discuss your digital transformation goals, platform modernization initiatives, or large-scale system requirements. We’re ready to support your next strategic technology move.
UAE (HQ)
Al Shoala Bldg, E Block, 4th Floor, Deira City Center, Dubai, UAE
INDIA
401, One World West, Nr. Ambli T-Junction 200,S P Ring Road, Bopal, Ahmedabad, Gujarat 380058, India
France
74 boulevard du, 11 novembre 1918 69100 villeurbanne
South Africa
Sales and Delivery Support
United Kingdom
Sales and Delivery Support