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Silwatech is backed by a team of 1000+ employees, serving clients in over 10+ industries across 9+ locations
Enterprise Portal Support & Digital Enablement for Dubai Chambers
Client: Dubai Chambers
Region: Middle East (UAE)
Sector: Government / Public Sector – Business & Trade Enablement
Organization Type: Semi-Government Institution
Dubai Chambers is a key driver of Dubai’s economic development, uniting the Dubai Chamber of Commerce, Dubai International Chamber, and Dubai Chamber of Digital Economy under one umbrella. The organization represents, supports, and protects the business community while strengthening Dubai’s position as a global hub for trade and investment through advocacy, international connectivity, and digital enablement.
Business Challenge
Dubai Chambers operates large-scale digital portals that support businesses, investors, and stakeholders through a wide range of online services. These platforms needed to remain reliable, secure, and user-friendly while supporting increasing demand and evolving service expectations.
Key challenges included:
Providing ongoing support and enhancement for existing enterprise portals
Modernizing older platform components without disrupting live services
Enabling seamless integration across multiple chamber platforms
Managing real-time data updates for a large and diverse user base
Supporting multilingual content while maintaining strict security standards
Optimizing user experience across multiple business services
Case Study Topics
Engagement Overview
SilwaTech worked with Dubai Chambers for approximately 6-7 months, providing technical support, platform enhancements, and modernization assistance for their existing Liferay-based portals.
The engagement focused on:
- Supporting and stabilizing existing digital platforms
- Enhancing performance, usability, and content management
- Assisting with integration and real-time data requirements
- Demonstrating readiness to handle future custom development if required
SilwaTech is recognized for its enterprise-scale delivery capability.
Solution Overview
SilwaTech supported Dubai Chambers in strengthening and modernizing its digital ecosystem by focusing on:
- Platform optimization using Liferay 7.4 DXP
- Improved content management and multilingual support
- Middleware-driven integration for unified services
- Secure access management and compliance readiness
- Real-time data updates and notifications
The solution approach ensured minimal disruption while delivering tangible improvements in performance and usability.
Technology & Architecture
The platform enhancements and support were delivered using a modern, enterprise-ready technology stack:
- Platform: Liferay 7.4 DXP
- Backend: Java 11
- Frontend: HTML, CSS, JavaScript, Tailwind CSS
- Integration: Middleware and API-based integrations
- Real-Time Updates: Java-based services and WebSockets
- Security: Role-based access control (RBAC), permission management
- DevOps & Deployment: Azure DevOps
The architecture supported scalability, modularity, and future extensibility.
Implementation & Delivery Approach
SilwaTech followed a structured and risk-controlled delivery model:
- Agile and phased execution for live environments
- Close collaboration with Dubai Chambers’ internal teams
- Offshore delivery from India with defined governance and communication
- Controlled enhancements aligned with security and compliance requirements
- Continuous testing and quality assurance
This ensured stable operations alongside progressive modernization.
Security & Compliance Focus
Given the government context, security was a core priority:
- Leveraged Liferay’s default roles and permission structures for internal access control
- Ensured secure handling of data and platform access
- Conducted penetration testing to validate security posture
- Maintained audit-friendly development and support practices
Value Delivered
Through this engagement, Dubai Chambers achieved:
- Improved platform performance and responsiveness
- Enhanced user experience across digital services
- Stronger security and compliance alignment
- Reduced long-term maintenance through modular architecture
- Improved readiness for future digital initiatives
Long-Term Relationship Value
SilwaTech remains a trusted and capable partner for Dubai Chambers, recognized for:
- Deep Liferay and enterprise portal expertise
- Ability to support large-scale, mission-critical platforms
- Readiness to scale into full custom development initiatives
- Long-term partnership mindset
Engagement Model
- Duration: 6-7 months
- Delivery Model: Offshore delivery from India
- Engagement Type: Enterprise portal support & modernization
- Relationship Status: Concluded engagement, open for future collaboration
Why SilwaTech
SilwaTech was engaged for its experience supporting enterprise- and government-grade digital platforms and its deep technical expertise in Liferay-based portal ecosystems.
Proven experience with Liferay DXP architecture and customization
Ability to support and modernize live enterprise portals
Strong custom development capability for complex integrations
Professional collaboration aligned with government IT and security standards
Secure and scalable delivery through an India-based development center
Planning a Government or Enterprise Digital Platform?
SilwaTech helps public-sector and enterprise organizations support, modernize, and evolve secure digital platforms with confidence.
Contact Us
Contact us for any questions, support, or business inquiries.
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