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Roadside Smart Mobility Kiosk Platform for a UAE Government Authority

Client Type: Government Authority
Region: United Arab Emirates
Sector: Transportation & Smart Mobility
Organization Type: Large-Scale Public Sector Institution

The client is a UAE government authority responsible for managing urban transportation networks and leading smart mobility initiatives across the emirate. To improve commuter convenience and public access to information, the authority introduced roadside smart kiosks positioned near bus stands to deliver real-time travel information and digital services.

Business Objective

The objective was to create a highly interactive, outdoor kiosk platform that:

Key Objective included:

Delivers real-time travel information for commuters
Supports location-based discovery near transit points
Integrates digital services with physical utilities
Provides fast, reliable performance in public environments
Strengthens the authority’s smart mobility infrastructure

Project Overview

SilwaTech contributed to the development of an interactive roadside smart kiosk solution designed to enhance the daily commute experience. The kiosks provide commuters with live bus schedules, nearby location discovery (cafes, attractions), and interactive features, along with hardware-enabled utilities such as mobile charging ports and free Wi-Fi.

The project required end-to-end software development and hardware-level integration to deliver a unified, reliable, and engaging public touchpoint.

Case Study Topics

Scope of Work

SilwaTech’s responsibilities covered both software and IoT integration, including:

  • Developing the kiosk application interface in React
  • Building backend services using .NET Core
  • Implementing Redis as the primary data layer for fast retrieval and real-time updates
  • Integrating with third-party hardware and IoT components inside the kiosk
  • Implementing features for: Live bus schedules & Nearby location discovery & User interaction and information browsing
  • Enabling mobile charging, Wi-Fi connectivity, and other kiosk utilities through hardware binding
  • Ensuring end-to-end communication between frontend, backend, Redis, and IoT modules

Key Challenges

  • Coordinating reliably between software and physical hardware devices
  • Maintaining stable IoT communication in outdoor environments
  • Delivering real-time updates for bus schedules and nearby locations
  • Ensuring performance and responsiveness with a Redis-driven backend
  • Supporting continuous public usage with minimal latency

Solution Approach

The system was designed for responsiveness, reliability, and real-time interaction:

  • React enabled smooth, intuitive user interactions on large outdoor touch screens
  • .NET Core handled backend processing and service orchestration
  • Redis provided fast data access and real-time updates
  • IoT integration enabled direct communication with hardware components such as charging ports and Wi-Fi modules

The architecture supported quick responses, live information feeds, and seamless coordination between software and hardware layers.

Technology Stack

  • Frontend: React
  • Backend: .NET Core
  • Data Layer: Redis
  • Integrations: Hardware binding and IoT modules
  • Platform: Outdoor smart kiosks deployed near public bus stands

Outcome & Impact

The roadside smart kiosk platform delivered tangible benefits for commuters and the transport authority:

  • Enhanced Commuter Experience
    Real-time bus information, location discovery, and interactive services
  • Public Utility Enablement
    Mobile charging and free Wi-Fi at transit locations
  • Reliable Real-Time Performance
    Fast updates powered by Redis and optimized backend services
  • Smart Mobility Advancement
    Strengthened the city’s digital public transport infrastructure

The kiosks became an effective, technology-driven public interface supporting smarter, more connected urban mobility.

Engagement Context

This project was delivered by SilwaTech as part of a partner-led government smart mobility initiative to support the rollout of interactive public infrastructure solutions.

Building Smart Mobility or Public Digital Infrastructure?

SilwaTech helps government authorities design and deliver scalable, real-time, and IoT-enabled platforms for transportation and smart city ecosystems.

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Contact us for any questions, support, or business inquiries.

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SilwaTech is a leading custom software and digital transformation partner serving enterprises and government organizations across the UAE, GCC, Europe, and Africa. Backed by 20+ years of experience and a global delivery team of 800+ professionals, we design and deliver secure, scalable, and future-ready technology solutions that drive measurable business outcomes.

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