Portfolio & Case Studies Web, Mobile, Software

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Enterprise Insurance Systems Support & Platform Enablement

BFSI – General Insurance | Asia & Global Operations

Ongoing application support and controlled enhancements for enterprise insurance platforms, ensuring stability, compliance, and continuity across critical general insurance systems.

Key Value Delivered

Supported business-critical insurance applications in live enterprise environments
Improved platform stability through structured issue resolution and enhancements
Enabled scalable access to BFSI-aligned technical expertise

Technologies

BFSI – Life Insurance | India

Intranet portal implementation and ongoing support for business-critical insurance platforms for a leading enterprise life insurer, improving employee engagement while maintaining stable, compliant operations.

Key Value Delivered

Delivered a secure intranet portal with department spaces, workflows, and controlled access
Supported and enhanced live insurance platforms with structured issue resolution and optimizations
Improved operational visibility via automated tracking and reporting capabilities

Technologies

Government / Workforce Management – Middle East

A large government organization required a centralized digital platform to manage workforce attendance, approvals, leave, remote work, and permissions across multiple departments and locations.

Silwatech designed and delivered a role-based attendance and HR operations system that enabled employee self-service, streamlined approval workflows, and provided administrators with centralized control and reporting to support operational efficiency and compliance.

Key Value Delivered

Centralized workforce attendance and approval management
Role-based access for employees, HR, and administrators
Improved accuracy, transparency, and operational control
Scalable foundation for government workforce operations

Technologies:

.NET | React | Role-Based Access Control | Workflow Automation | SQL Server

Government / Digital Public Services – Middle East

A large federal government organization launched a digital transformation program to modernize public onboarding, identity-linked registrations, and regulated service delivery through secure, scalable digital platforms.

Silwatech contributed to the design and development of a modular federal digital services ecosystem that enables online visa onboarding, identity verification, document submission, user communication, and multi-path registrations through a unified, future-ready architecture.

Key Value Delivered

Secure digital onboarding for public-facing government services
Modular platform architecture supporting multiple service domains
Improved data accuracy, compliance, and processing efficiency
Scalable foundation for future digital public services

Technologies:

.NET / ASP.NET Core | React (Micro Frontends) | Secure Authentication | Modular APIs | SQL Server

Government / Smart Mobility – UAE

A large-scale public sector transport company introduced Roadside kiosks near bus stands to improve commuter convenience through real-time information, location discovery, and public utilities.

SilwaTech built an interactive outdoor kiosk solution that combines real-time data, location-based services, and IoT hardware to strengthen smart mobility public touchpoints.

Key Value Delivered:

Real-time commuter information and location discovery
Integrated public utilities (Wi-Fi, charging) via IoT binding
Fast, responsive performance through Redis-powered architecture

Technologies:

React | .NET Core | Redis | IoT Hardware Integrations | Outdoor Smart Kiosk

Government / NGO – Qatar

A national humanitarian organization needed a modern platform to efficiently manage large volumes of volunteers and frequent event registrations nationwide.

SilwaTech delivered a web and mobile solution built on a microservices and CQRS architecture, enabling scalable event publishing, real-time synchronization, and seamless volunteer participation.

Key Value Delivered:

Streamlined event and volunteer operations at scale
Real-time updates with scalable architecture
Consistent experience across web and mobile platforms

Technologies:

Government / Digital Identity – UAE

A government digital services platform required a unified UAE Pass login experience with strict security alignment and robust handling of all user scenarios.

SilwaTech implemented complete UAE Pass authentication flows, including validation logic, onboarding, role-based routing, session management, and error handling—improving reliability and reducing login friction.

Key Value Delivered:

Secure, compliant authentication across platforms
Automated onboarding and role-based access routing
Reduced failures through robust token/session handling

Technologies:

Angular 14 | .NET | UAE Pass APIs | Role-Based Access Logic

Telecommunications – Middle East

A leading telecom provider introduced self-service kiosks to simplify customer onboarding and reduce load on service centers, while maintaining secure identity verification.

SilwaTech delivered guided kiosk flows with document scanning, biometric verification, and real-time integrations for SIM/eSIM processes, validations, confirmations, and receipt delivery.

Key Value Delivered:

Faster onboarding and reduced service-center load
Secure identity verification with biometric checks
Reliable real-time processing and confirmations

Technologies:

AngularJS | .NET | Document Scanning (Desko) | Face/Liveness Checks | Integrations

Government / Public Safety & Traffic – UAE

A public safety, law enforcement, and traffic authority sought to digitize high-volume services through self-service kiosks to improve accessibility and reduce reliance on manual counters.

SilwaTech delivered kiosk workflows for fines, licensing, vehicle services, and black-point transfers, ensuring clarity, speed, and accuracy for walk-in users.

Key Value Delivered:

Faster delivery of traffic and licensing services
Improved accessibility through self-service journeys
Stable performance for continuous public usage

Technologies:

Angular 14 | .NET | Kiosk-Based Workflows

Government / Transportation – UAE

A major transport authority introduced self-service kiosks to reduce congestion at service centers and provide quick access to high-demand services.

SilwaTech developed a guided, touch-optimized kiosk application enabling vehicle and driver services, payments, appointments, and certificates through reliable workflows and kiosk hardware integrations.

Key Value Delivered:

Reduced queues through fast self-service transactions
Clear, guided workflows optimized for kiosk usage
Reliable service delivery across high-footfall locations

Technologies:

Angular 14 | .NET | Kiosk Hardware Integrations (touch, payment, printing)

Government / Smart Cities – UAE

A smart city initiative aimed to transform public spaces into hyperconnected digital environments through intelligent kiosks, real-time data, and citizen-facing services.

SilwaTech built a centralized platform to manage smart hubs—enabling digital services, integrations, and scalable operations to support citizen engagement and smart district delivery.

Key Value Delivered:

Centralized control for kiosks, services, and live data
Improved citizen experience through connected public services
Scalable architecture to onboard new devices and use cases

Technologies:

.NET Core | React | IoT Integrations | Smart Kiosk Platform

Government / Trade & Border Control – UAE

A major UAE government authority needed to modernize a mission-critical customs portal to improve scalability, maintainability, and alignment with modern Liferay DXP standards—without downtime.

SilwaTech delivered a Liferay DXP 7.4 modernization, refactoring legacy modules, migrating themes/templates to modern UI standards, enhancing multilingual content operations, and strengthening security and testing readiness.

Key Value Delivered:

Future-ready Liferay DXP platform with improved maintainability
Modern UI and multilingual content readiness at scale
Stronger security posture with controlled migration execution

Technologies:

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BFSI – General Insurance | Asia & Global Operations

Key Value Delivered

Technologies

BFSI – Life Insurance | India

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Government / Workforce Management – Middle East

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Government / Digital Public Services – Middle East

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Government / Smart Mobility – UAE

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Government / NGO – Qatar

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Government / Digital Identity – UAE

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Telecommunications – Middle East

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Government / Public Safety & Traffic – UAE

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Government / Transportation – UAE

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Government / Smart Cities – UAE

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Government / Trade & Border Control – UAE

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