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Case Study Category: Microsoft Ecosystem

The technologies we work with :

The client is a financial services organization operating within the investment and wealth-management sector. The client’s identity is withheld in accordance with confidentiality obligations.

The organization required a controlled digital platform to automate the calculation, generation, approval, distribution, and archiving of client invoices across multiple fee structures.

Status In production since 2024, with ongoing enhancements

 

The technologies we work with :

The end client is a prominent medical education and clinical research institution operating an international research hub in Africa. Its identity is withheld in accordance with confidentiality obligations.

The research operation manages more than 5,000 patient enrolments each month across multiple clinical trials and studies. It required a dependable identity-management platform that could prevent duplicate enrolments, strengthen research-data integrity, and operate effectively in an environment with limited access to formal identity infrastructure.

The technologies we work with :

The end client is a mid-sized financial services agency responsible for managing capital investment and expenditure requests across multiple departments. The client’s identity is withheld in accordance with confidentiality obligations.

Investment approvals were governed by an established delegation-of-authority framework, referred to internally as the Financial Power policy. The organisation required a secure digital platform that could automate approval routing, protect confidential financial information, and maintain a complete record of every decision.

The technologies we work with :

The end client is a growing services organisation supporting several hundred employees across its business operations. The client’s identity is withheld in accordance with confidentiality obligations.

The organisation required a unified digital workplace for its human resources function, replacing disconnected spreadsheets, shared drives, and email-based processes with a secure and accessible employee portal.

The technologies we work with :

The end client is a large enterprise with distributed teams requiring a unified digital workplace for internal communication, employee services, business knowledge, and controlled document management. The client’s identity is withheld in accordance with confidentiality obligations.

The organisation needed a modern, branded intranet that could connect departments, improve access to reliable information, strengthen leadership communication, and replace fragmented document repositories.

The technologies we work with :

The end client is a manufacturing organisation managing multiple engineering and production projects simultaneously. The client’s identity is withheld in accordance with confidentiality obligations.

The organisation required a structured project-management platform that could standardise task planning, improve milestone visibility, automate formal reporting, and introduce controlled approvals in place of spreadsheet-based tracking.

The technologies we work with :

The end client is a manufacturing organisation conducting scheduled quality assurance audits across multiple plants. These included process audits, product audits, and 5S workplace audits. The client’s identity is withheld in accordance with confidentiality obligations.

The organisation required a controlled digital platform that could replace paper checklists and Excel trackers, standardise audit execution, and provide complete visibility into findings and corrective actions.

The technologies we work with :

The end client is an India-based Non-Banking Financial Company subject to periodic internal audits, statutory audits, and inspections by the Reserve Bank of India. The client’s identity is withheld in accordance with confidentiality obligations.

The organisation required a structured digital platform to manage audit schedules, coordinate document requests, track observations, and control access to sensitive financial and customer information throughout the audit lifecycle.

The technologies we work with :

The client is a global instrument manufacturing enterprise managing production, inventory, supply chain, sales, and financial operations across multiple regions. The client’s identity is withheld in accordance with confidentiality obligations.

The organization required a centralised analytics platform that could consolidate information from multiple enterprise systems, automate reporting, and provide leadership with timely operational and financial insights.

The technologies we work with :

The client is a large real estate enterprise managing property sales, marketing campaigns, customer relationships, and opportunity pipelines through Microsoft Dynamics 365 CRM. The client’s identity is withheld in accordance with confidentiality obligations.

The organization wanted to introduce AI assistance into its existing CRM environment to improve sales productivity, accelerate lead engagement, and make better use of customer and opportunity data without replacing its established systems.

Enterprise Portals / Microsoft Ecosystem / System Integration

Enterprise Portals / Microsoft Ecosystem / System Integration

Enterprise Portals / Microsoft Ecosystem / System Integration

Enterprise Portals / Microsoft Ecosystem / System Integration

Enterprise Portals / Microsoft Ecosystem / System Integration

Enterprise Portals / Microsoft Ecosystem / System Integration

Enterprise Portals / Microsoft Ecosystem / System Integration

Enterprise Portals / Microsoft Ecosystem / System Integration

Enterprise Portals / Microsoft Ecosystem / System Integration

Enterprise Portals / Microsoft Ecosystem / System Integration

AI Solutions / Enterprise Portals / Liferay Platforms

AI Solutions / Open Source Platforms / System Integration

SilwaTech is a custom software and digital engineering company supporting enterprises and government organisations across GCC and EMEA. Our leadership and delivery teams bring over two decades of combined experience, with technical capabilities available directly and through our contracted partner network. We deliver solutions shaped around each client’s requirements, security needs and operating environment.

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