Case Study Archive - Page 6 of 6

Roadside Smart Mobility Kiosk Platform for a UAE Government Authority

Dubai Chambers operates large-scale digital portals built on enterprise platforms such as Liferay, serving a wide range of users and services. Maintaining performance, security, and reliability for these platforms requires continuous technical expertise and deep platform knowledge.

The technologies we work with :

Roadside Smart Mobility Kiosk Platform for a UAE Government Authority

Government / Smart Mobility – UAE

A large-scale public sector transport company introduced Roadside kiosks near bus stands to improve commuter convenience through real-time information, location discovery, and public utilities.

SilwaTech built an interactive outdoor kiosk solution that combines real-time data, location-based services, and IoT hardware to strengthen smart mobility public touchpoints.

Key Value Delivered:

Real-time commuter information and location discovery
Integrated public utilities (Wi-Fi, charging) via IoT binding
Fast, responsive performance through Redis-powered architecture

Technologies:

React | .NET Core | Redis | IoT Hardware Integrations | Outdoor Smart Kiosk

Roadside Smart Mobility Kiosk Platform for a UAE Government Authority

Enterprise Portal Support & Digital Enablement

The technologies we work with :

Enterprise Portal Support & Digital Enablement

Government / NGO – Qatar

A national humanitarian organization needed a modern platform to efficiently manage large volumes of volunteers and frequent event registrations nationwide.

SilwaTech delivered a web and mobile solution built on a microservices and CQRS architecture, enabling scalable event publishing, real-time synchronization, and seamless volunteer participation.

Key Value Delivered:

Streamlined event and volunteer operations at scale
Real-time updates with scalable architecture
Consistent experience across web and mobile platforms

Technologies:

Enterprise Portal Support & Digital Enablement

UAE National Digital Identity (UAE Pass) Authentication Integration for a Government Platform

The technologies we work with :

UAE National Digital Identity (UAE Pass) Authentication Integration for a Government Platform

Government / Digital Identity – UAE

A government digital services platform required a unified UAE Pass login experience with strict security alignment and robust handling of all user scenarios.

SilwaTech implemented complete UAE Pass authentication flows, including validation logic, onboarding, role-based routing, session management, and error handling—improving reliability and reducing login friction.

Key Value Delivered:

Secure, compliant authentication across platforms
Automated onboarding and role-based access routing
Reduced failures through robust token/session handling

Technologies:

Angular 14 | .NET | UAE Pass APIs | Role-Based Access Logic

UAE National Digital Identity (UAE Pass) Authentication Integration for a Government Platform

Self-Service Telecom Kiosk & Digital Onboarding Platform for a Regional Telecom Provider

The technologies we work with :

Self-Service Telecom Kiosk & Digital Onboarding Platform for a Regional Telecom Provider

Telecommunications – Middle East

A leading telecom provider introduced self-service kiosks to simplify customer onboarding and reduce load on service centers, while maintaining secure identity verification.

SilwaTech delivered guided kiosk flows with document scanning, biometric verification, and real-time integrations for SIM/eSIM processes, validations, confirmations, and receipt delivery.

Key Value Delivered:

Faster onboarding and reduced service-center load
Secure identity verification with biometric checks
Reliable real-time processing and confirmations

Technologies:

AngularJS | .NET | Document Scanning (Desko) | Face/Liveness Checks | Integrations

Self-Service Telecom Kiosk & Digital Onboarding Platform for a Regional Telecom Provider

Self-Service Traffic & Licensing Kiosk Platform for a UAE Government Authority

The technologies we work with :

Self-Service Traffic & Licensing Kiosk Platform for a UAE Government Authority

Government / Public Safety & Traffic – UAE

A public safety, law enforcement, and traffic authority sought to digitize high-volume services through self-service kiosks to improve accessibility and reduce reliance on manual counters.

SilwaTech delivered kiosk workflows for fines, licensing, vehicle services, and black-point transfers, ensuring clarity, speed, and accuracy for walk-in users.

Key Value Delivered:

Faster delivery of traffic and licensing services
Improved accessibility through self-service journeys
Stable performance for continuous public usage

Technologies:

Angular 14 | .NET | Kiosk-Based Workflows

Self-Service Traffic & Licensing Kiosk Platform for a UAE Government Authority

Self-Service Transport & Licensing Kiosk Platform for a UAE Government Authority

The technologies we work with :

Self-Service Transport & Licensing Kiosk Platform for a UAE Government Authority

Government / Transportation – UAE

A major transport authority introduced self-service kiosks to reduce congestion at service centers and provide quick access to high-demand services.

SilwaTech developed a guided, touch-optimized kiosk application enabling vehicle and driver services, payments, appointments, and certificates through reliable workflows and kiosk hardware integrations.

Key Value Delivered:

Reduced queues through fast self-service transactions
Clear, guided workflows optimized for kiosk usage
Reliable service delivery across high-footfall locations

Technologies:

Angular 14 | .NET | Kiosk Hardware Integrations (touch, payment, printing)

Self-Service Transport & Licensing Kiosk Platform for a UAE Government Authority

Smart Digital Hub Platform for Dubai RTA Public Spaces

The technologies we work with :

Smart Digital Hub Platform for Dubai RTA Public Spaces

Government / Smart Cities – UAE

A smart city initiative aimed to transform public spaces into hyperconnected digital environments through intelligent kiosks, real-time data, and citizen-facing services.

SilwaTech built a centralized platform to manage smart hubs—enabling digital services, integrations, and scalable operations to support citizen engagement and smart district delivery.

Key Value Delivered:

Centralized control for kiosks, services, and live data
Improved citizen experience through connected public services
Scalable architecture to onboard new devices and use cases

Technologies:

.NET Core | React | IoT Integrations | Smart Kiosk Platform

Smart Digital Hub Platform for Dubai RTA Public Spaces

Enterprise Digital Customs Platform Modernization for a Leading UAE Government Authority

The technologies we work with :

Enterprise Digital Customs Platform Modernization for a Leading UAE Government Authority

Government / Trade & Border Control – UAE

A major UAE government authority needed to modernize a mission-critical customs portal to improve scalability, maintainability, and alignment with modern Liferay DXP standards—without downtime.

SilwaTech delivered a Liferay DXP 7.4 modernization, refactoring legacy modules, migrating themes/templates to modern UI standards, enhancing multilingual content operations, and strengthening security and testing readiness.

Key Value Delivered:

Future-ready Liferay DXP platform with improved maintainability
Modern UI and multilingual content readiness at scale
Stronger security posture with controlled migration execution

Technologies:

Enterprise Digital Customs Platform Modernization for a Leading UAE Government Authority

Enterprise Portal Support & Digital Enablement for Dubai Chambers

The technologies we work with :

Enterprise Portal Support & Digital Enablement for Dubai Chambers

Government / Trade & Investment Authority – UAE

Dubai Chambers operates large-scale digital portals that support businesses, investors, and stakeholders across Dubai’s economic ecosystem. These platforms required continuous support, modernization, and integration to meet evolving service demands while maintaining security and performance.

SilwaTech supported Dubai Chambers by strengthening and modernizing its Liferay-based digital platforms, improving performance and usability, enhancing multilingual content management, and enabling real-time data integration, while ensuring enterprise-grade security and compliance.

Key Value Delivered:

Stable and scalable enterprise portal operations
Improved user experience and multilingual accessibility
Secure, modular architecture ready for future enhancements

Technologies:

Liferay 7.4 DXP | Java 11 | Middleware & APIs | Azure DevOps

Enterprise Portal Support & Digital Enablement for Dubai Chambers

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Archives: Case Study

Government / Smart Mobility – UAE

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Government / NGO – Qatar

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Government / Digital Identity – UAE

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Telecommunications – Middle East

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Government / Public Safety & Traffic – UAE

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Government / Transportation – UAE

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Government / Smart Cities – UAE

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Government / Trade & Border Control – UAE

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Government / Trade & Investment Authority – UAE

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