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We make successful digital experiences

See how Silwatech has helped its clients achieve their vision of digital innovation.
Retail & E-Commerce – Europe | AI-Driven Product Recommendation (RAG-Based)

SilwaTech developed an AI-powered recommendation engine for Fiske Journalen, enabling customers to receive personalized fishing product guidance through conversational AI integrated directly with their Magento commerce platform.

Key Value Delivered:
  • Enabled context-aware product recommendations using AI + RAG
  • Improved product discovery and customer engagement
  • Integrated AI seamlessly into Magento-based e-commerce workflows

 

Technologies:


GPT-4 | Retrieval-Augmented Generation (RAG) | Magento | Vector Database | Python | REST APIs | Cloud Infrastructure

Healthcare & Service Platforms – Global | Conversational AI

SilwaTech delivered a WhatsApp-based AI assistant that enabled automated order tracking, customer engagement, and real-time service communication via a scalable conversational platform.

Key Value Delivered:
  • Automated customer support via WhatsApp
  • Reduced manual service workload
  • Improved engagement through conversational AI

 

Technologies:


Conversational AI | NLP | WhatsApp Business API | Python | Cloud Infrastructure | Secure APIs

PropTech & Construction – Middle East | Computer Vision & Spatial AI

SilwaTech delivered an AI-driven spatial intelligence platform that enables automated floor-plan digitization, 3D visualization, and renovation planning to enhance customer decision-making and streamline architectural workflows.

Key Value Delivered:
  • Automated floor plan extraction using computer vision
  • Enabled 3D visualization for renovation planning
  • Reduced manual drafting and interpretation time

 

Technologies:


Computer Vision | Deep Learning | OpenCV | 3D Modeling Engine | Python | Cloud Infrastructure

AI Solutions / Open Source Platforms / System Integration

FinTech & Banking – Global | Computer Vision & Identity AI

SilwaTech delivered a multimodal AI verification system that automates identity validation, hologram detection, and document authenticity analysis, reducing fraud risk and streamlining onboarding workflows.

Key Value Delivered:
  • Automated document and hologram authenticity verification
  • Reduced onboarding fraud risk through AI-based validation
  • Enabled scalable, compliance-ready identity checks

Technologies:


Computer Vision | OCR | NLP | Deep Learning | Face Matching | Python | Secure APIs | Cloud Infrastructure

AI Solutions / Microsoft Ecosystem / System Integration

Real Estate – Enterprise CRM Transformation

Implementation of Microsoft Copilot within Microsoft Dynamics 365 CRM to enhance sales productivity, automate communication workflows, and enable AI-driven insights for a real estate firm. The solution streamlined lead management, improved response time, and empowered sales teams with contextual AI assistance directly inside their CRM environment.

Key Value Delivered:
  • Embedded AI-powered Copilot within Dynamics 365 CRM
  • Automated email drafting, meeting summaries, and lead insights
  • Improved sales team productivity and response efficiency
  • Enhanced CRM data utilization through AI-driven recommendations
  • Reduced manual administrative workload across sales operations

 

Technologies:


Microsoft Dynamics 365 CRM | Microsoft Copilot | Power Platform | Azure | Microsoft Graph | Outlook Integration

Enterprise Portals / System Integration

Industry: Enterprise IT & Identity Management
Region: Multi-System Enterprise Environment

SilwaTech implemented an SCIM-based identity management integration that enables automated user provisioning, de-provisioning, and role synchronization across enterprise systems. The solution enhanced security posture, reduced manual intervention, and ensured standardized identity lifecycle governance.

Key Value Delivered


• Automated user lifecycle management
• Secure role-based access provisioning
• Seamless cross-platform identity synchronization
• Reduced administrative overhead

 

Technology Stack


SCIM Protocol | Node.js | REST APIs | OAuth 2.0 | SSO | Enterprise Directory Integration | Cloud Infrastructure

Microsoft Ecosystem / System Integration

Implementation of Microsoft Power BI for a global instrument manufacturer to centralize operational data, enable real-time performance visibility, and transform raw ERP and production data into actionable business intelligence dashboards.

Key Value Delivered:
  • Centralized reporting across production, sales, and finance
  • Real-time executive dashboards for performance monitoring
  • Automated data consolidation from multiple systems
  • Reduced manual Excel-based reporting dependency
  • Improved decision-making through visual analytics

 

Technologies:


Microsoft Power BI | SQL Server | ERP Integration | Microsoft Azure | Data Modeling | DAX

Industry: Healthcare Technology
Region: Multi-Region / Digital Health

SilwaTech engineered an AI-enabled healthcare platform designed to enhance patient engagement, enable remote monitoring, and streamline clinical coordination. The solution integrated intelligent analytics, secure communication, and scalable infrastructure to improve care delivery and operational efficiency.

Key Value Delivered


• AI-driven patient engagement workflows
• Remote monitoring & health data tracking
• Secure communication between patients and providers
• Scalable cloud-native healthcare architecture

Technology Stack


React.js | Node.js | AI/ML Models | MongoDB | AWS | REST APIs | Secure Health Data Protocols

Open Source Platforms / System Integration

Industry: FinTech – Crowdfunding & Digital Payments
Region: Multi-Region / Digital Platform

SilwaTech engineered a secure, wallet-integrated crowdfunding platform enabling individuals and organizations to create campaigns, collect funds, and manage digital transactions seamlessly. The solution incorporated digital wallet management, secure payment processing, compliance controls, and scalable cloud infrastructure to support high-volume fundraising operations.

Key Value Delivered


• Integrated digital wallet & transaction management
• Secure multi-payment gateway ecosystem
• Role-based campaign governance
• Scalable, compliance-ready fintech architecture

Technology Stack


React.js | Node.js | MongoDB | Payment Gateway APIs | Digital Wallet Integration | AWS | REST APIs

Industry: Government & Aviation Security
Region: Airport Operations / Regulatory Environment

SilwaTech engineered a secure, centralized seizure tracking platform for airport authorities to digitally manage confiscated items, ensure compliance, and streamline audit processes. The system provided real-time tracking, role-based access control, automated reporting, and secure workflow management across departments.

Key Value Delivered


• Real-time seizure asset tracking
• Regulatory-compliant audit trail system
• Secure multi-department access controls
• Operational transparency & reporting automation

Technology Stack


React.js | Node.js | PostgreSQL | Role-Based Access Control | REST APIs | AWS

Healthcare Management & Services – Global | AI-Enabled Workflow Platform

Design and delivery of an AI-powered assistant platform providing voice-activated support, task automation, and operational efficiency tools for clinical and administrative users across healthcare settings.

Key Value Delivered
  • Enabled role-specific AI assistants for clinical, nursing, administrative, and patient workflows
  • Improved operational efficiency through automated scheduling, task coordination, and record management
  • Enhanced patient engagement with personalized support and wellness tracking

 

Technologies


AI/NLP | Conversational Interfaces | Microservices | FastAPI | Cloud Infrastructure (AWS) | Secure APIs | Real-Time Services

Automotive Manufacturing – North America | Enterprise AI Knowledge Platform

Design and implementation of a secure, AI-assisted document intelligence platform enabling automotive engineering teams to access, search, and interpret proprietary technical documentation while protecting intellectual property and improving knowledge sharing.

Key Value Delivered
  • Enabled secure, role-based access to proprietary engineering documentation
  • Reduced dependency on senior engineers through AI-assisted knowledge retrieval
  • Improved onboarding and productivity via contextual, visual-aware document search

 

Technologies

LLMs (GPT-4) | LangChain | FastAPI | ReactJS | Vector Database (Qdrant) | AWS | OAuth 2.0 & RBAC | Image Analysis (AWS Rekognition)

SilwaTech is a custom software and digital engineering partner serving enterprises and government organizations across GCC and EMEA. With over 20 years of experience and a global team of 800+ professionals, we deliver secure, scalable, and future-ready technology solutions aligned with measurable business outcomes.

ISO-Aligned Processes | Structured Delivery Frameworks | Secure development practices
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