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Silwatech is backed by a team of 1000+ employees, serving clients in over 10+ industries across 9+ locations
Enterprise Portal Support & Digital Enablement for Dubai Chambers
Client: Dubai Chambers
Region: Middle East (UAE)
Sector: Government / Public Sector – Business & Trade Enablement
Organization Type: Semi-Government Institution
Dubai Chambers plays a key role in supporting Dubai’s business ecosystem by providing digital services, regulatory facilitation, and trade enablement platforms for enterprises and stakeholders.
Business Challenge
Dubai Chambers operates large-scale digital portals built on enterprise platforms such as Liferay, serving a wide range of users and services. Maintaining performance, security, and reliability for these platforms requires continuous technical expertise and deep platform knowledge.
Key challenges included:
Ensuring the stable and secure operation of existing Liferay portals
Addressing technical issues, enhancements, and optimizations in a live environment
Supporting evolving business and service requirements
Maintaining platform performance and scalability under growing usage
Accessing reliable enterprise-grade Liferay expertise on demand
Engagement Overview
Dubai Chambers hired SilwaTech for approximately 6–7 months to provide technical support and assistance for their existing Liferay-based digital portals.
- The focus was on supporting and stabilizing existing portals
- SilwaTech assisted with issue resolution, performance considerations, and technical guidance
- The engagement allowed Dubai Chambers to assess SilwaTech’s depth in custom development and platform expertise
- The collaboration built a strong professional relationship, positioning SilwaTech as a go-to partner for future requirements
During this engagement:
SilwaTech is recognized for its capacity to support large-scale custom development initiatives when needed.
Technology & Platform Expertise
SilwaTech provided support and expertise around the following enterprise technologies:
- Liferay Digital Experience Platform (DXP)
- Java-based enterprise applications
- Portal configuration, customization, and performance tuning
- Role-based access and security configurations
- Enterprise integration patterns (APIs and backend systems)
Where applicable, SilwaTech also demonstrated the capability to design and develop new portal components or solutions, should future requirements arise.
Delivery & Support Approach
SilwaTech followed a structured and professional support model:
- Dedicated technical resources for Liferay support
- Issue analysis, resolution, and optimization
- Knowledge-driven support aligned with enterprise standards
- Offshore delivery from India with clear communication and coordination
- Flexibility to scale into custom development work if required
This approach ensured reliability while maintaining cost efficiency.
Security & Compliance Focus
Given the government context, SilwaTech operated with strong attention to:
- Secure handling of platform access
- Adherence to enterprise security practices
- Controlled changes in live environments
- Audit-friendly technical support processes
Value Delivered
Through the engagement, Dubai Chambers benefited from:
- Reliable technical support for critical digital portals
- Reduced risk associated with platform issues
- Access to experienced Liferay specialists
- Confidence in SilwaTech’s ability to handle complex enterprise development
- A partner capable of stepping in quickly for future initiatives
Long-Term Relationship Value
SilwaTech remains a trusted and known partner for Dubai Chambers. The organization is aware of SilwaTech’s:
- Large-scale custom development capabilities
- Enterprise and government project experience
- Ability to quickly mobilize skilled technical teams
- Long-term support and enhancement capacity
This positions SilwaTech well for future collaborations as digital needs evolve.
Engagement Model
- Engagement Duration: ~6–7 months
- Delivery Model: Offshore technical support
- Engagement Type: Enterprise platform support, advisory, and enhancement
Why SilwaTech
SilwaTech was engaged based on its strong Liferay expertise and experience supporting enterprise and government digital platforms.
Need a Reliable Partner for Enterprise Portal Support or Custom Development?
SilwaTech helps government and enterprise organizations maintain, enhance, and evolve complex digital platforms with confidence.
Contact Us
Contact us for any questions, support, or business inquiries.
Office
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